If my site is hosted by Shopify, do I need to report my sales?
If your D2C (Direct to consumer) website is hosted by Shopify, we highly recommend using the Single Music plugin on your site as they will do your sales reporting for you. Once you have created a Single Music account and installed their web plugin on ...
I'm an Independent Record store, how do I create a file to report my sales?
To report your Independent Record store sales, you’ll need to begin by creating a sales file. For your convenience, we have created an excel macro that will make this process easier. Please scroll to the bottom and download the attached zip file. You ...
What if someone buys multiple copies of the same album/song?
Any sales of 5 or more copies of an album attributed to one customer at the UPC/ISRC level, no matter how that number of albums is accrued, is subject to MRC Data’s bulk policy rule application. For sales designated as bulk, the following credit will ...
How can I become a Luminate reporter?
Please fill out the New Provider Form. A member of the Content Services team will reach out after reviewing your submission for eligibility. Please note: As of January 1, 2023, any new retailer, either physical or digital storefront, will be required ...
I have a question about reported sales.
If you have questions about reported sales, please send an email to Music.MerchantServices@luminatedata.com.. In that email include the following: UPC/ISRC provider name (if known) timeframe for the reported sales quantity in question