Knowledge Base
Help Center
Luminate is the most comprehensive global provider of data and analytics to the entertainment and music industry.
Popular Articles
If my site is hosted by Shopify, do I need to report my sales?
If your D2C (Direct to consumer) website is hosted by Shopify, we highly recommend using the Single Music plugin on your site as they will do your sales reporting for you. Once you have created a Single Music account and installed their web plugin on ...What sales are we allowed to report when music is bundled with other things?
Merchandise and Ticket / Album Bundles: Album sales cannot be reported if bundled with merchandise or ticket to an artist event/concert – even if album and merchandise or ticket are available a la carte. Merchandise is essentially anything that is ...I'm an Independent Record store, how do I create a file to report my sales?
To report your Independent Record store sales, you’ll need to begin by creating a sales file. For your convenience, we have created an excel macro that will make this process easier. Please scroll to the bottom and download the attached zip file. You ...What if someone buys multiple copies of the same album/song?
Any sales of 5 or more copies of an album attributed to one customer at the UPC/ISRC level, no matter how that number of albums is accrued, is subject to MRC Data’s bulk policy rule application. For sales designated as bulk, the following credit will ...When should Pre-sale orders be reported?
Mail order pre-sale orders should NOT be reported until those units actually ship to the customers. Digital pre-orders should be reported when they are fulfilled by the customer.