How can I become a Luminate reporter?
Please fill out the New Provider Form.
A member of the Content Services team will reach out after reviewing your submission for eligibility.
Please note: As of January 1, 2023, any new retailer, either physical or digital storefront, will be required to submit four (4) weeks of retail data to Luminate prior to inclusion in market share and chart reporting. After a successful trial period of data submission, the retailer will be included.
If you have any questions on the status of your submission please reach out to firstname.lastname@example.org.
What are the sales reporting deadlines?
TYPE OF SALES REPORTING DEADLINE WHAT TO REPORT Daily IMO (Internet mail order) Daily 1:00pm EST All music sales shipped the preceding day Weekly IMO (Internet mail order) Every Tuesday by 1:00pm EST All music sales shipped Tuesday through Monday the ...
How can I address corrections to my sales reporting to Luminate?
If there are changes needed to be made to a sales file(s) due to missing or incorrect sales activity, we ask that you please regenerate and resubmit via FTP the affected sales feeds under their original file name(s) with the corrected data. Below are ...
How do I Report My Venue Sales from Shows?
Please use this link to Support FAQ - https://support.mrc-data.com/portal/en/kb/articles/how-do-i-report-my-venue-sales-from-shows-18-11-2020
If my site is hosted by Shopify, do I need to report my sales?
If your D2C (Direct to consumer) website is hosted by Shopify, we highly recommend using the Single Music plugin on your site as they will do your sales reporting for you. Once you have created a Single Music account and installed their web plugin on ...
I'm an Independent Record store, how do I create a file to report my sales?
To report your Independent Record store sales, you’ll need to begin by creating a sales file. For your convenience, we have created an excel macro that will make this process easier. Please scroll to bottom and download the attached zip file. You ...