I already have a Virtual Encode account but need to update my email or phone number, how can I do that?

I already have a Virtual Encode account but need to update my email or phone number, how can I do that?

Send an email to media@bdskc.com and in the request let us know that you have a Virtual Encode account. In the request include the following:

First & Last Name of the account user
Specify what needs to be updated (email address/phone number)