What is the process for becoming a New Luminate Reporter?
Thank you for your interest in becoming a Luminate reporter!
1. Complete New Provider Form
2. Content Services reviews submission for eligibility
3. If eligible, Content Services will pass along to Data Partners for set up, which will include:
a. Providing File Format
b. Reporting Instructions (i.e – Frequency, deadlines, etc)
c. Test File received from retailer by email
d. Data Partners Team reviews and provides feedback (if needed)
d. Test load performed
e. SFTP credentials provided to reporter
Note: New reporters must provide at least 4 weeks of data before inclusion in Luminate market share and Billboard charting.
5. Sales Provider agreement provided by Content Services
6. Officially On-boarded
How can I become a Luminate reporter?
Please fill out the New Provider Form. A member of the Content Services team will reach out after reviewing your submission for eligibility. Please note: As of January 1, 2023, any new retailer, either physical or digital storefront, will be required ...
What are the Billboard & Luminate Policy Updates / Rule Changes for 2022?
Billboard & Luminate Data Policy Updates / Rule Changes for 2022 1) DIGITAL BULK RULE ADJUSTMENT Beginning with the tracking week of Dec. 31, 2021, through Jan. 6, 2022, Billboard and Luminate will revise the policy regarding multiple purchases of a ...
How can I address corrections to my sales reporting to Luminate?
If there are changes needed to be made to a sales file(s) due to missing or incorrect sales activity, we ask that you please regenerate and resubmit via FTP the affected sales feeds under their original file name(s) with the corrected data. Below are ...
INTERNAL - What is the Ticket Submission Process?
When submitting a ticket to Operations, please ONLY send to one distribution list and do not copy multiple distros or copy individual Operations team members. If the ticket is sent to the wrong team, we can simply re-route inside ZOHO to the proper ...
I'm an Independent Record store, how do I create a file to report my sales?
To report your Independent Record store sales, you’ll need to begin by creating a sales file. For your convenience, we have created an excel macro that will make this process easier. Please scroll to the bottom and download the attached zip file. You ...