Sales Reporting
What is the process for becoming a New Luminate Reporter?
Thank you for your interest in becoming a Luminate reporter! On-boarding Process: 1. Complete New Provider Form 2. Content Services reviews submission for eligibility 3. If eligible, Content Services will pass along to Data Partners for set up, which ...
In-Store / Pop-Up Event Chart Eligibility Guidelines
In-Store Event Chart Eligibility Physical album sales take place during an event at a brick-and-mortar retail store, within its interior-wall, physical footprint, which is: A traditional physical store operated by an active, recurring traditional ...
In-Store / Pop Up Eligibility
In-Store Event Chart Eligibility Physical album sales take place during an event at a brick-and-mortar retail store, within its interior-wall, physical footprint, which is: A traditional physical store operated by an active, recurring traditional ...
How do I report sales from an in-store or Pop-up Fan Experience?
Please review our In-store/Pop up eligibility guidelines thoroughly to ensure that your event meets all requirements for being considered eligible for chart inclusion. Once the In-store/Pop Up eligibility guidelines have been reviewed please submit a ...
How do I report sales from an in-store or Pop-up Fan Experience?
Please review our In-store/Pop up eligibility guidelines thoroughly to ensure that your event meets all requirements for being considered eligible for chart inclusion. Once the In-store/Pop Up eligibility guidelines have been reviewed please submit ...
How can I address corrections to my sales reporting to Luminate?
If there are changes needed to be made to a sales file(s) due to missing or incorrect sales activity, we ask that you please regenerate and resubmit via FTP the affected sales feeds under their original file name(s) with the corrected data. Below are ...
What is the minimum price I can sell an album for?
For an album to be eligible for chart consideration, it must be priced at a minimum of $3.49.
What is the minimum price I can sell an EP for?
For an EP to be eligible for chart consideration, it must be priced at a minimum of 39 cents x the number of tracks on the EP.
What is the minimum price I can sell a single for?
For a song/track to be eligible for chart consideration, it must be priced at a minimum of 39 cents. This also applies to physical singles.
What if someone buys multiple copies of the same album/song?
Any sales of 5 or more copies of an album attributed to one customer at the UPC/ISRC level, no matter how that number of albums is accrued, is subject to MRC Data’s bulk policy rule application. For sales designated as bulk, the following credit will ...
Can I bundle multiple formats of the same album or single and report them?
Albums: Multiple formats of the same album can be bundled together (CD + Vinyl LP, CD + Digital Album, etc.). However, only one sale from each bundle is reportable. In a Physical + Digital Album combination, ONLY the physical sale is the reportable ...
Am I able to report boxed sets?
A physical format album (CD, vinyl LP, cassette, etc.) sold within a finished goods boxed set/boxed package (a package manufactured as a pre-set box, together with clearly artist/album-branded merchandise items, not a pre-pack of loose goods) can ...
Can my purchase yield a discount on the purchase of another music product?
There can be no contesting or incentives to the consumer to buy music in return for — or a chance to win access to — goods or experiences (whether virtual or actual), benefits or discounts of any kind. For the sake of clarity, the purchase of a ...
Can I add another music item to my purchase and have that count towards charting?
An album can be promoted as an add-on sale to a merchandise item or ticket – not baked-in to merchandise or ticket. Customer would make clear choice to purchase an album on its own, as a separate item, and album purchase must not yield any benefits ...
Can I report music sales that are bundled with merchandise or a concert ticket?
Album sales cannot be reported if bundled with merchandise or ticket to an artist event/concert – even if album and merchandise or ticket are available a la carte. Merchandise is essentially anything that is not the album itself, including (but not ...
How do I Report My Venue Sales from Shows?
Please use this link to Support FAQ - https://support.mrc-data.com/portal/en/kb/articles/how-do-i-report-my-venue-sales-from-shows-18-11-2020
List of Frequently Used Links (Support FAQs) for Music Registration
This is a list of frequently used links related to Music Registration for use by MRC Data Music Operations. These links can be shared externally as needed: How to Register your UPC/EAN Codes ...
To Register Music To Track Sales and Streaming
To register to track streaming and sales, please do the following: To register song titles with ISRC codes for sales & streaming: https://titlereg.soundscan.com/soundscantitlereg/registerISRC.aspx To register album titles with UPC/EAN: ...
I'm an Independent Record store, how do I create a file to report my sales?
To report your Independent Record store sales, you’ll need to begin by creating a sales file. For your convenience, we have created an excel macro that will make this process easier. Please scroll to the bottom and download the attached zip file. You ...
What sales are we allowed to report when music is bundled with other things?
Merchandise and Ticket / Album Bundles: Album sales cannot be reported if bundled with merchandise or ticket to an artist event/concert – even if album and merchandise or ticket are available a la carte. Merchandise is essentially anything that is ...
How do I create a file to report my mail order sales?
To report mail order sales to MRC, you’ll need to begin by creating a sales file. For your convenience, we have created an excel macro that will make this process easier. Please scroll to bottom and download the attached zip file relevant to the ...
If my site is hosted by Shopify, do I need to report my sales?
If your D2C (Direct to consumer) website is hosted by Shopify, we highly recommend using the Single Music plugin on your site as they will do your sales reporting for you. Once you have created a Single Music account and installed their web plugin on ...
What are the sales reporting deadlines?
TYPE OF SALES REPORTING DEADLINE WHAT TO REPORT Daily IMO (Internet mail order) Daily 1:00pm EST All music sales shipped the preceding day Weekly IMO (Internet mail order) Every Tuesday by 1:00pm EST All music sales shipped Tuesday through Monday the ...
Additional Verification Needed for Venues
Hello, This is regarding the (Insert Show Info Here) reports in atVenu. We are going to need some additional verification before we are able to approve these sales for processing. Please provide us with each of the below elements to aid in our ...
When should Pre-sale orders be reported?
Mail order pre-sale orders should NOT be reported until those units actually ship to the customers. Digital pre-orders should be reported when they are fulfilled by the customer.
What do I do if I see sales reported ahead of the expected release date?
If you have questions about early reported sales, please send an email to Music.MerchantServices@luminatedata.com. In that email include the following: UPC/ISRC Expected Release Date provider name (if known) quantity in question
I have a question about reported sales.
If you have questions about reported sales, please send an email to Music.MerchantServices@luminatedata.com.. In that email include the following: UPC/ISRC provider name (if known) timeframe for the reported sales quantity in question
How can I become a Luminate reporter?
Please fill out the New Provider Form. A member of the Content Services team will reach out after reviewing your submission for eligibility. Please note: As of January 1, 2023, any new retailer, either physical or digital storefront, will be required ...